Shipping & Delivery Policy

Last updated on Oct 5th, 2024

Order Processing and Shipping Time

  • Prepaid Orders: All prepaid orders are typically processed and shipped within 2 business days. Once shipped, delivery may take an additional 5-6 business days.
  • COD Orders: COD orders may take up to 7-8 business days for delivery.
  • Air Delivery: For faster delivery, you can opt for our Air Delivery service by paying a nominal extra charge. Your order will be delivered within 4 business days.

Shipping Charges

  • Prepaid Orders: We offer free shipping on all prepaid orders within India.
  • COD Orders: A nominal shipping charge applies to all COD orders.

To ensure order fulfilment and minimize order cancellations, we require a 20% advance payment from all customers option for COD at the time of order placement.

Our Courier Partners

We partner with leading courier services like Xpressbees, Bluedart, Delhivery, DTDC, and more to ensure timely and reliable deliveries.

Note: Delivery times may vary based on factors like destination, unforeseen circumstances, and peak seasons. You also get an air delivery option by paying a nominal extra charge, and your parcel will be delivered within 4 working days.

For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 6-8 days or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to Courier Company/post office norms. Bella Signora is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6–8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk. Call us on +91 8200331422, WhatsApp us, or email us at support@bella-signora.com

Frequently Asked Questions:

How long does it take for my order to be delivered?

For prepaid orders, delivery typically takes 5–6 business days after dispatch. COD orders may take up to 7-8 business days. If you opt for air delivery, your order will be delivered within 4 business days.

Is there a shipping charge for my order?

We offer free shipping on all prepaid orders within India. For COD orders, a nominal shipping charge applies.

Why do you require a 20% advance payment for COD orders?

To minimize order cancellations and ensure efficient order fulfilment, we require a 20% advance payment from all customers. This helps us allocate resources and plan deliveries effectively.

Which courier partners do you use?

We partner with reliable courier services like Xpressbees, Bluedart, Delhivery, DTDC, and more to ensure timely deliveries.

Is there any charge or extra fee for COD?

No, we don’t charge any fee for COD orders; you just need to pay the shipping charge (free for prepaid) and pay a 20% amount to confirm your order with us.

What if there’s a delay in delivery?

While we strive to deliver orders on time, unforeseen circumstances may occasionally cause delays. In such cases, we’ll keep you updated on the status of your order. You can also track your order using the tracking number provided.